Help Center

We ship to the U.S. and most countries worldwide. Standard speed domestic orders are typically delivered within 4-8 business days, while express shipping times may vary.

97.66% of our orders are shipped within 5 business days, and over 50% are shipped within 3 business days or fewer. Free domestic standard shipping is available for orders over $75.

However, we don't ship to the following destinations:

Crimea, Luhansk, and Donetsk regions in Ukraine, Russia; Belarus, Ecuador, Cuba, Iran, Syria, North Korea, Afghanistan, Bhutan, Brunei, Chad, Laos, Libya, Mongolia, Samoa, South Sudan, Timor-Leste, Turkmenistan, and Yemen. 

These locations are excluded due to various reasons such as international trade restrictions, sanctions, logistical challenges, or other legal and regulatory considerations. The list of restricted countries may change depending on world events or updates to these conditions.

We accept various cards including Visa, Mastercard, American Express, Discover, and more.

We accept numerous express pay options including Shop Pay, Google Pay, Apple Pay, Meta Pay, Paypal, and Venmo. 

For orders $50 and over Shop Pay Installments can be used for 4 interest-free payments. 

Your 100% satisfaction is important for us. We offer a 30-day Return Policy:

• If a product gets damaged or was faulty upon a delivery - we offer an 100% refund.
• Timing: we have a 30-day Return Policy, since the day item was received.
• To be eligible for a return, goods must be in their original condition; unwashed and unworn.  
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will be applied to customer's credit card or original payment method shortly after.
• For additional information regarding returns you can see our full Return Policy.

To contact customer support you can email us at support@joycircle.co